Organizational Profile:

Juma strives to break the cycle of poverty by paving the way to work, education, and financial capability for youth across America. In 1993, Juma Ventures (www.Juma.org) became the first nonprofit organization to own and operate a commercial franchise—a single Ben & Jerry’s ice cream shop in San Francisco. Since then, Juma has grown into a nationally-recognized youth development organization serving nearly 800 low-income students each year at 13 different major sporting venues in seven cities – Atlanta, New Orleans, New York City, Oakland, San Francisco, Santa Clara and Seattle. Juma has employed more than 5,000 young people who have generated $23 million in enterprise revenue, earned $5 million in wages and saved $3.2 million for higher education. Juma has received numerous awards for its work including the National Youth Employment Coalition’s PEPNet Award, a Community Achievement Award from the Social Enterprise Alliance, and the Social Impact Exchange Business Plan. Most recently, Juma was recognized with the California Association of Nonprofits Achievement in Innovation Award; was one of five nonprofits awarded the “Game Changer” grant by the 50 Fund, the philanthropic arm of the Super Bowl 50 Host Committee; and, after just two years of operations, Juma Seattle was a Silver Recipient of Seattle’s Business Magazine’s Community Impact Award.

Juma is looking for great people who share our passion for working with youth and for using business as a tool for sustainable social impact. Our workplace is supportive, open, inclusive and relevant, focused on youth, empowerment, dedication and respect.

Position Description:

Juma seeks a seasoned employer relations, customer success, or business development professional to drive the next phase of Juma’s growth. Reporting to the Chief of Social Enterprise, and in close coordination with the Leadership Team, the Director of Business Relations will develop Juma’s framework to connect youth to permanent employment through corporate pipeline partnerships, and will build upon the current model to increase opportunities with Concessionaires, Brands and Teams. The Director of Business Relations will initiate organizational strategic goals to identify business opportunities in target markets, build key customer and partner relationships, and maintain extensive knowledge of market conditions and competitive landscape. This role will collaborate with various groups within the organization including enterprise & program staff, development and marketing staff, and board of directors to establish our business development processes in order to position Juma to grow in current and new markets through corporate partnerships. The Director of Business Relations will have ancillary oversight of job coaches in Seattle & NOLA.

Duties and Responsibilities

• Perform market research and analysis to help define our initial market and potential business partner requirements
• Develop strategic marketing plan
• Understand and successfully articulate Juma’s competitive advantage that will eventually translate to persuasive approaches and pitches to business partners
• Identify and meet potential business partners by growing, maintaining, and leveraging network
• Develop a pipeline of new corporate partners and eventually maintain strong client relationships with existing customers
• Screen potential deals by evaluating requirements, priorities, goals and potential risks
• Develop negotiating and closing strategies
• Determine success metrics to monitor and report progress against goals
• Create an evaluation process to gain feedback on our programs and businesses
• Ensure protection of Juma’s Intellectual Property

Required Experience
• 3-5 years in a senior level employer relations, customer success, business development, sales or product marketing role
• Experience building an organization’s strategic product management and marketing plans/processes
• Proven ability to build, close and maintain a pipeline of clients/paretners through networking, prospecting and closing deals
• Ability to identify specific needs and challenges of clients and partners
• Effective negotiating and closing skills
• Strong public speaking and presentation skills
• Highly developed written and verbal communications skills.
• Team player with exceptional interpersonal skills.
• Self-starter, motivated, and able to take initiative in all situations; ability to function effectively in a fast-paced environment and can quickly learn new skills to meet the organization’s needs.
• High level of attention to detail, accuracy and organization. Ability to complete multiple tasks simultaneously and prioritize to meet deadlines.
• Strong command of Microsoft Word, Excel and Google Apps required.
• Demonstrated knowledge of or interest in disadvantaged youth is a huge plus (either through work or volunteer experience)
• LGBTQ, bicultural, and/or minority applicants are especially encouraged to apply.
• All prospective staff will be fingerprinted and must submit a criminal background check.

Job Details

Reports to: Chief of Social Enterprise
Job Location: San Francisco, CA 94105
Starting Salary: $75,000 — 80,000 annually, or competitive and commensurate with experience
Classification: Full-time, Exempt
Hours/Week: 40 hours
Education: Bachelor’s degree required
Years of Experience: 2 years minimum
Benefits Include: Employee benefits include medical, dental, vision and life insurance, 403B plan, and a significant paid time-off package
 

Please submit the following to Cassandra Yee, Director of Operations at cassandray@juma.org:

 
1. A thoughtful cover letter outlining your interest in the position and how your qualifications align with the above requirements and Juma’s focus and mission
2. Current resume
3. Salary requirements

Due to the volume of responses, only candidates selected for an interview will be contacted.